Puh-leese: Save Me from Consensus!
by Lorne Armstrong
Consensus: A colossal waste of time and energy; a sell-out of what’s valid and fitting; concern with protecting an image. Consensus does not even deliver what it promises – everybody on the same page – let alone what would have real value – everybody on a page worth being on.
One popular working definition of consensus has to do with getting a group to the point where people can say, “I understand and I agree”.
Understand and agree with what? The validity; the appropriateness of the direction or decision is not at question – just the degree of acceptance among those participating in the conversation. Consensus is a lowest-common-denominator approach. What can we decide or what action can we take, that everyone can agree with. Or, is willing to say they agree with.
Gee, if the boss wants this it sounds like a consensus to me. What is it worth for me to say I disagree? Is it worth my next bonus, or risking my acceptance within the group, or making a fuss? Well, I guess we have consensus then.
Think about it. The aim of consensus is agreement yet agreement is tragically over-sold. Of what value was the flat earth consensus? There was certainly a tremendous cost when bold, thinking people dared to question the consensus and lost their life as a result.
Arriving at consensus view does not require you to engage in a conversation that reveals some fundamental validity. It does not require an integrative solution or decision that serves what is best for the whole company. Consensus is well-meaning yet appallingly misguided. The willingness to settle for consensus avoids the real conversation.
Abandon consensus and start listening for what really needs to be addressed, resolved or accomplished for the whole organization. Forsake merely getting by the current circumstances or getting through the issues in favor of generating a conversation in which you can hear together what would resolve something fundamental while developing the organization to the next level.
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