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Armstrong Results

 Developing People, Building Performance
FebMayOct 2007 

Armstrong Results - results you can build on.

Perhaps it is because it is autumn and there is a sense of ‘getting down to business’ but it occurs to me that our newsletter is all about focusing; about letting go of what no longer works and discerning what really will improve performance.

Often organizations are concentrating on what to bring into their organization; a new strategy, the latest piece of software or leading edge technology, a management tool or leadership technique. Rarely are they looking for what to give up! Organizations have difficulty letting go of something that isn’t working. The tendency is to stick with things for far too long. What a waste of energy, resources and time!

Merck is tackling this issue by rewarding their research scientists with stock options for abandoning experimental drugs that aren’t working.

“An inability to admit failure leads to inefficiencies. A scientist may spend months and tens of thousands of dollars studying a compound, hoping for a result he or she knows likely won’t come. ‘You can’t change the truth. You can only delay how long it takes to find it out,’ Kim (Head of R&D) says (emphasis ours). ‘If you’re a good scientist, you want to spend your time and the company’s money on something that’s going to lead to success.’”1

Consider for yourself what ideas or practices you are holding on to that no longer serve your people and your organization.

Practice giving it up for success!

Enjoy!


Lorne Armstrong & Kris Bury

1 Business Week, July 30, 2007, pp 70.

 


Armstrong Results - results you can build on.

 

Puh-leese: Save Me from Consensus!
by Lorne Armstrong

Consensus: A colossal waste of time and energy; a sell-out of what’s valid and fitting; concern with protecting an image. Consensus does not even deliver what it promises – everybody on the same page – let alone what would have real value – everybody on a page worth being on.

One popular working definition of consensus has to do with getting a group to the point where people can say, “I understand and I agree”.

Understand and agree with what? The validity; the appropriateness of the direction or decision is not at question – just the degree of acceptance among those participating in the conversation. Consensus is a lowest-common-denominator approach. What can we decide or what action can we take, that everyone can agree with. Or, is willing to say they agree with.

Gee, if the boss wants this it sounds like a consensus to me. What is it worth for me to say I disagree? Is it worth my next bonus, or risking my acceptance within the group, or making a fuss? Well, I guess we have consensus then.

Think about it. The aim of consensus is agreement yet agreement is tragically over-sold. Of what value was the flat earth consensus? There was certainly a tremendous cost when bold, thinking people dared to question the consensus and lost their life as a result.

Arriving at consensus view does not require you to engage in a conversation that reveals some fundamental validity. It does not require an integrative solution or decision that serves what is best for the whole company. Consensus is well-meaning yet appallingly misguided. The willingness to settle for consensus avoids the real conversation.

Abandon consensus and start listening for what really needs to be addressed, resolved or accomplished for the whole organization. Forsake merely getting by the current circumstances or getting through the issues in favor of generating a conversation in which you can hear together what would resolve something fundamental while developing the organization to the next level.

Full article…

 

Armstrong Results - results you can build on.
 

Get In the Mess

Get real alignment; not consensus. Alignment has power, whereas consensus is built on the lowest common denominator. It takes an act of courage to lead conversations that create alignment in an organization. Sometimes it isn’t “nice” and it’s almost always messy. That’s what real communication takes – mucking around in the mess of disagreements, differing opinions and strongly held views until the truth is revealed…until something emerges that resonates with everyone. Something that people can wholeheartedly sign up for with no reservations.

Do you have enough of that in your organization?

If you’re interested in leadership as an act of courage and service; and communication that makes a real difference, give us a call.

For more information...

 

Armstrong Results - results you can build on.
 

Armstrong Results Forum

Most organizations aren’t serious about improving performance. They say they “don’t have time”. Actually, that’s not quite true. They do have time for one more initiative that promises great results for very little effort. And they are so busy with that, they miss the real opportunity right under their nose.

What they say they don’t have time for is reviewing each project or initiative to determine both the capability that was developed by the project and the next level of capability to be developed. Pretty simple and tremendously powerful. Find 10% incremental effectiveness each year and before the decade is out you have doubled your capability.

Are you willing to take the time to double your capacity or are you too busy with the next big thing?

If you have any questions or issues you would like us to discuss in upcoming newsletters, please let us know.

You may email us at ideas@ArmstrongResults.com.

For more information…


 


Armstrong Results - results you can build on.

     Areas of Focus


 

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About Us

Armstrong Consulting Group works with senior leaders and teams to develop people and build performance in their organization.

Please give us a call if you are interested in...

  • Identifying what to let go of
  • Getting out of the consensus trap and generating powerful alignment
  • Courageous conversations – getting in the mess and having everyone better off
  • Debriefing that integrates powerful development with your daily operations

Check out our new Reading List on our website, under Resources. If you have a book to suggest, please let us know.

We hope you have enjoyed this issue of our newsletter.

Sincerely,


Lorne Armstrong & Kris Bury

email: kris@armstrongresults.com
phone: 403-609-4622
web: www.armstrongresults.com


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